Privacy policy

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Respect for your privacy is one of our fundamental commitments and therefore we pay the utmost attention to the processing of your personal data by applicable law. We are aware of the importance of maintaining the confidentiality, integrity and security of your Personal Data and have drafted this Privacy Policy ("Privacy Policy") to explain how your Personal Data is collected, stored, used and disclosed by IQ Games S.R.L., a company incorporated and operating according to Romanian law, with headquarter in Str. Constructorilor 2, 520001 Sfântu Gheorghe, Jud. Covasna, RO; fiscal identification code 27441408, registered at the Trade Registry Office under no. J14/210/2010 [EUID: ROONRC.J14/210/2010] (“ IQ GAMES”, “we”), as an operator, about access to and use of the website available at the URL www.iqgame.ro ("Platform"). Whenever we are required by applicable law, we will request your free, informed, specific and unequivocal consent to the processing of your personal data. By expressing your consent, you agree that we may collect, use, disclose, process and transfer your Personal Data in accordance with this Privacy Policy. We reserve the right to change the provisions of this Privacy Policy from time to time. If we make changes to this Privacy Policy, we will make the updated version available on the Platform and will update the date stated under "Last Updated". We will also notify you of any changes to ensure that you are informed of how your Personal Data will be used. Any change to the Privacy Policy will apply from the date it was made, except for changes that require your prior consent and which will apply from the moment you express this consent.

Personal data processed, purposes of processing and grounds for the processing

1. Platform browsing data

The computer systems and software applications used for the operation of the Platform generally obtain some Personal Data, the transmission of which is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified persons, but due to its nature, it may allow, through processing and integration with certain data stored by third parties, the identification of users. This information includes IP addresses, the time of the request, the method used to send the request to the server, the size of the file obtained in the response, the time spent on each web page, data about the type of device, the operating system and the web browser used, the type of screen and the resolution, the geographical location of the origin of calls to the server, as well as other parameters related to the device, operating system and browser used by the user. To the extent that this information leads to the identification of a user, the provisions of this Privacy Policy become applicable. We use this data only to obtain anonymous statistical information on the use of the Platform and to check its correct operation. Our legitimate interest in improving our Platform and managing server capabilities and keeping our Platform error-free (Art. 6 para. 1, lit. f RGPD); Fulfilling the legal duties related to the security aspects of our systems (art. 6 para. 1, letter c RGPD).

2. Creating an account

If on our Platform you can register and create an account, we will need your e-mail address, full name (surname and surname), telephone and full physical address (country, county, city, street address, postal code ). If you wish to place an order as a legal entity, we will also collect the following company information: company name, tax code and Trade Register registration number. The purpose of this processing consists of the creation of the account, the provision of our services and the processing of orders placed through the Platform. Execution of a contract to which the data subject is a party or to take steps at the request of the data subject before concluding a contract (art. 6 para. 1, letter b RGPD);

3. Applying for a job

If on our Platform you have the opportunity to apply for a job posted on the Platform, we will need your name, surname, email address, CV, all information mentioned/indicated in the submitted CV, cover letter, expectations salary and any other information you voluntarily provide when you contact us. The purpose of this processing is to provide our services through the Platform. Execution of a contract to which the data subject is a party or to take steps at the request of the data subject before concluding a contract (art. 6 para. 1, letter b RGPD);

4. Contract Notices

During the provision of our services, we will use your email address to notify you of any changes made to the terms and conditions of use of the Platform and about any other aspects related to the execution of the contract between IQ GAMES and you. The purpose of this processing is to perform contractual notifications by the terms and conditions of use of the Platform. Execution of a contract to which the data subject is a party or to take steps at the request of the data subject before concluding a contract (art. 6 para. 1, litb RGPD);

5. Contact

You can contact us in different ways: by e-mail, by phone or by contact form. In this case, we will be able to process the following Personal Data: name, surname, e-mail, telephone, address, company and any other information that you voluntarily provide when you contact us. In this situation, we will use your Personal Data only to contact you in connection with the requested offer or the resolution of the indicated problem. The legal basis for this processing is to perform a contract or to take steps at your request before concluding a contract. (art. 6 para. 1, letter b RGPD); Our legitimate interest to ensure communication with our customers and to provide the necessary support for the use of the Platform (art. 6 para. 1, letter f RGPD);

6. Commercial Communications

You can opt for receiving commercial communications via e-mail and/or phone calls. If you are opt-in to receive such commercial messages, we will use your email address and phone number to send you commercial messages regarding IQ GAMES activities and promotions. The legal basis for processing your email address and phone number for this purpose is your consent. (art. 6 par. 1, lit. of GDPR). You can revoke the prior consent at any time and without cost, using the unsubscribe links, where they are present in the messages and communications received, or by sending an email to office@iqgame.ro.

7. Provision of Personal Data

You may refuse to provide certain Personal Data (indicated above) but, in such case, you may not be able to benefit from certain services and functionalities of the Platform, including but not limited to creating a user account or contacting you to resolve your issue and provide support.

Processing time

As a rule, we will keep and process your personal data for as long as you use our service and for no more than five years after that. We will endeavour to delete any Personal Data more quickly where it is not necessary to retain it, but please be aware that we may retain Personal Data for a longer period if we have a legal obligation to in this regard or if we reasonably believe that it is necessary to do so for commercial or legal reasons. Personal data collected for sending commercial communications will be processed until the date of withdrawal of consent. In certain circumstances, we may retain Personal Data for longer periods, for example where we are required to do so iby legal, regulatory, tax or accounting requirements. We may also retain Personal Data for longer periods so that we have an accurate record of your dealings with us in the event of any complaints or if we reasonably consider that there is a prospect of litigation relating to the Processing of your Data with a Personal Character.

TRANSFER of personal data

Personal data is stored on the servers of contractual partners who help us provide our services. We may transfer Personal Data, to the extent necessary, to the following categories of recipients:

• contractual partners;
• subcontractors;
• companies offering courier services;
• companies offering IT services;
• providers of data and voice services;
• suppliers of software or hardware products;
• marketing companies;
• public authorities, courts of law or arbitration, as well as competent authorities to investigate the commission of criminal acts.

These recipients may be located in the European Union and/or the European Economic Area. If the recipients are located outside the European Union and the European Economic Area, including countries that are not recognized as providing an adequate level of protection, the transfer of Personal Data is carried out only if there are adequate guarantees by the applicable law. In this sense, we rely on several guarantees, such as the Privacy Shield certificate or the standard contractual clauses issued by the European Commission. You can receive from us a list of recipients in third countries, as well as a copy of the agreed provisions that ensure an adequate level of protection of Personal Data. For any request in this regard, please contact us at the contact details mentioned below. For more information: https://www.shopify.com/legal/privacy

SECURITY of personal data

The security of your Personal Data is important to us. Therefore, your Personal Data will be processed by applying reasonable technical and organizational measures to protect Personal Data, such as limiting access to Personal Data, encryption or anonymization of Personal Data and storage on secure media. However, despite our best efforts, we cannot always guarantee the effectiveness of the security measures implemented, and therefore, we cannot guarantee the security of Personal Data at all times.

YOUR RIGHTS REGARDING THE PROCESSING of personal data

8. Your rights

By applicable law, you have the following rights:

The right of access: You have the right to obtain confirmation from us that your Personal Data is processed by us, as well as information regarding the specifics of the processing such as the purpose, the categories of Personal Data processed, the recipients of the Personal Data, the period for which Personal Data is kept if we transfer it abroad and how we protect it, your rights, the right to complain to the supervisory authority, where we obtained the Personal Data.

The right to rectification: You can request the rectification of your Personal Data, provided that the applicable legal requirements are met. In the event of errors, after notification, we will immediately correct your Personal Data.

The right to erasure: In certain cases, you can request the erasure of Personal Data: (i) it is no longer necessary for the purposes for which we collected and process it; (ii) you have withdrawn your consent to the processing of Personal Data and we can no longer process the Personal Data on other legal grounds; (iii) Personal data are processed against the law; (iv) exercise a legal right to object. We are not obliged to comply with your deletion request if the processing of Personal Data is necessary to comply with a legal obligation, or to establish, exercise or defend a right in court. There are also other circumstances in which we are not obliged to comply with this request to delete Personal Data.

Restriction of processing: You may request that we restrict the processing of your Personal Data in the following situations: (i) if you dispute the accuracy of the Personal Data, for a period that allows us to verify the accuracy of the Personal Data in question; (ii) if the processing is unlawful, and you object to the deletion of the Personal Data, requesting instead the restriction of its use; (iii) if we no longer need the Personal Data for processing, but you request it for a court action; (iv) if you have objected to the processing, for the time in which it is checked whether our legitimate rights as an operator prevail over those of the data subject. We may continue to use Personal Data following a restriction request if: (i) we have your consent; (ii) to ascertain, exercise or ensure the defense of a right in court; or (iii) to protect the rights of another natural or legal person.

The right to data portability: To the extent that Personal Data is processed based on your consent or for the execution of the contract and the processing is done by automated means, you have the right to have your Personal Data provided to you in a structured format, used current and machine-readable and you have the right to transmit this Personal Data to another operator. This right does not adversely affect the rights and freedoms of others.

The right to object: In certain situations, such as when we process your Personal Data based on a legitimate interest, you have the right to object to our processing of your Personal Data. In case of unjustified opposition, IQ GAMES is entitled to further process the Personal Data. The right to object to receiving commercial messages: You may also object to the processing of your Personal Data for sending commercial messages.

Withdrawal of consent: To the extent that we process your Personal Data based on your consent, you may revoke your consent at any time without affecting the lawfulness of the consent-based processing before its withdrawal.

The right not to be subject to individual decisions: In certain circumstances, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects about you or similarly affects you to an extent significant. This right does not apply where the decision: (i) is necessary for the conclusion or performance of a contract between you and us; (ii) is authorized by law that provides and provides adequate safeguards for your rights and freedoms; (iii) is based on your explicit consent.

The right to address the supervisory authority: You have the right to complain to the National Authority for the Supervision of the Processing of Personal Data ("ANSPDCP") about any violation of your rights regarding the processing of your Personal Data. The contact details of ANSPDCP are: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336 Bucharest, Romania; e-mail: anspdcp@dataprotection.ro.

9. Exercising your rights

To find out more about how you can exercise the rights mentioned above, please contact us at office@iqgame.ro. Identity

Verification: We take the confidentiality of all Personal Data very seriously and reserve the right to verify your identity if you request Personal Data.

Fees: As a rule, you can exercise your rights free of charge. However, we reserve the right to charge a reasonable fee if your requests are manifestly unfounded or excessive, in particular, due to their repetitive nature.

Response time: We make every effort to respond to your requests within one month at the latest from the receipt of the request. This period may be extended by two months when necessary, taking into account the complexity and number of applications, in which case we will inform you of any such extension and the reasons for the delay.